A Casino Special Employee Licence is required if you are employed by, or work in, a casino and you: move, exchange, or count money and chips operate or maintain gaming equipment are involved in the conduct of gaming. THE stakes are getting higher for a second casino on the Gold Coast after an iconic American company officially approved a bid for the licence with a $2 billion resort plan including 1000 hotel. Is Crown Resorts Ltd the best bet for a Queensland casino licence? By Regan Pearson, The Motley Fool. F Share T Tweet B Mail Q SMS L LinkedIn W WhatsApp G J Tumblr. Mar 08, 2019 Please Note: The Gaming Employee Registration system will be unavailable every Wednesday from 12:00 p.m. For scheduled maintenance. Last updated: 3/8/2019 10:06:35 AM Home About Us Gaming Commission Divisions Human Resources Locations I Want To.
You will need a licence if you intend to work for a licensed casino in Western Australia as a manager or as an employee where your duties relate to casino operations. Please be aware that the casino will advise you of whether you will require a licence or not. There are two types of licences:
- Casino Employee Licence
- Casino Key Employee Licence.
A Casino Employee Licence is required if you intend to be employed or work at a casino where your duties or responsibilities relate directly to the gaming operations of the casino. For example, you are a pit floor employee like a croupier, or alternatively an IT contractor and your role will involve computer systems used in gaming operations.
Queensland Casino Employee Licence Login
A Casino Key Employee Licence is required if you intend to be employed or work at a casino in a management role or in any role in which you are empowered to make decisions, using your discretion, that regulate the operation of a licensed casino.
You may not require a licence if your work does not directly relate to gaming operations. For example, you may not need a licence if you only serve food and drink, provide entertainment, undertake clerical duties, or carry out building or maintenance work.
Please consult the Contact Officer for more information.
In order to work in a casino you may first have to be registered with the AGCO.
Specifically, if you exercise any of the following responsibilities as part of your regular work duties, you will require registration:
- Facilitate game play or deliver gaming (e.g. oversee games, explain game rules, handle or pay out cash, etc.)
- Access, repair or modify gaming-related equipment or systems (e.g. to effect repairs or inspect or test equipment)
- Monitor, handle or protect gaming-related assets or money (e.g. count cash, oversee reconciliations, etc.)
- Work primarily in a sensitive area of the gaming site (e.g. surveillance)
- Control or supervise access to the property or sensitive areas (e.g. security)
- Access gaming floor as part of regular work duties
- Establish the policy or strategic direction of the organization or gaming site
Classes of Registration
There are two classes of registration for gaming assistants under the Gaming Control Act, 1992. If you exercise a significant level of decision-making authority or significant supervisory or training responsibilities, then you must be registered as a Category 1 Gaming Assistant. All others will be registered as a Category 2 Gaming Assistant.
Individuals who supervise or manage game play or other registered gaming assistants; oversee or coordinate lottery product sales; act as a Director/Department Head (or above); manage compliance issues; or have signing authority to make purchases, enter into contracts or offer employment will most likely need to be registered as a Category 1 Gaming Assistant.
Category 1 Gaming Assistants would include, but are not limited to: table game managers, slot managers, food and beverage supervisors, cage and coin supervisors, security and surveillance managers and supervisors, casino executives, bingo hall managers and lottery retailer managers.
Category 2 Gaming Assistants would include, but are not limited to: dealers, croupiers, cashiers, bingo callers, slot technicians and attendants, and security guards.
Queensland Casino Employee Licence Renewal
If you are unsure whether to apply as a Category 1 or Category 2 Gaming Assistant, please contact AGCO’s Customer Service Department at 416-326-8700 (GTA) or 1 800 522-2876 (toll free in Ontario), or inquire with your employer.
Registration Fees
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The registration fees for Category 1 Gaming Assistants are $300 per year. The registration fees for Category 2 Gaming Assistants are $165 per year.
Queensland Casino Employee Licence Login
For a copy of the gaming registration fee schedule, please visit our Casino Gaming Fees page.
Anyone seeking employment at a casino must have a conditional offer of employment from the casino operator or the OLG before his or her application for registration will be considered by the AGCO. For further information, please contact the Human Resources office of your prospective employer.
Gaming Assistants may transfer from one gaming site to another. Transfer requests are made by completing the relevant section in the application form and submitting the request to the Registrar of Alcohol, Gaming and Racing within 30 days of the employee’s last date of employment. An offer of employment from the operator of the new gaming site must accompany the transfer request.
An operator of a casino is required to inform the Registrar in writing, within 5 days, of employees whose employment has been terminated and the effective date of termination. Upon termination of registration, the employee is required to surrender his/her AGCO photo identification card.
Application Process
Casino Employee License
All gaming registration applications must be completed online through the iAGCO portal. To apply for or renew your registration as a Gaming Assistant, please visit the portal, create an account and follow the steps as directed.